The Management department uses American Psychological Association for citations and bibliographies.
Multiple copies of the APA Manual (7th ed.) are available at the Research Help Desk and in the Book Collection.
Additional instructions, not provided by APA, are available online:
See the citation guide for more guidance.
Zotero is a tool that allows you to gather all of your citations in one place, create a bibliography in seconds, AND create in-text citations in the citation style of your choosing.
Gray literature is high quality research produced by government, academia, or business, but NOT published and distributed by commercial publishers. Because it isn't published in academic journals, it doesn't undergo the peer review process familiar to most academic authors. But this doesn't mean it's not created and vetted by experts! Examples:
Elka Torpey and Andrew Hogan, "Working in a gig economy," Career Outlook, U.S. Bureau of Labor Statistics, May 2016.
National Bureau of Economic Research, “The value of flexible work: evidence from Uber drivers” working paper no. 23296, March 2017
Google is going to be a useful tool for settling on a topic and finding gray literature to support your research. The best thing about Google is also its biggest drawback: it searches so much information at once that it risks overwhelming you with results.
If you want to become a Google expert, try using a site search to eliminate useless noise and leave yourself with just the kinds of results you want to see. A site search tells Google to only give you results that match a specific URL or top-level domain that you specify. The syntax looks like this:
site:domain/url_whatever keywords you would normally enter
You can also find gray literature, mostly in the form of reports, through the library website. A search of your topic in MUSCAT plus, under the Everything category will list several types of sources, including reports, surveys, and polls. On the left-hand side of your search page, select the option for Reports under the Source Type section. There might not be any reports published and available on your topic through the library, and that's fine.
Here are a couple of resources that provide helpful guidelines for writing a literature review: